From cozy mattresses to smart storage and family-friendly essentials, Milliard brings comfort, quality, and thoughtful design together, so every corner of your home feels just right.
@MilliardBrands
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
What payment methods do you accept?+
We accept major credit and debit cards, PayPal, Apple Pay, and Shopify Payments. All transactions are secure and encrypted for your safety.
Do you offer exchanges?+
Yes, exchanges are possible for defective or incorrect items. Please contact our support team with your order number, and we’ll guide you through the process.
How long does shipping take?+
Shipping times vary depending on your location. Domestic orders typically arrive within 3–7 business days, while international orders can take 7–21 business days.
Can I cancel my order?+
Orders can be canceled within 2 hours of placing them. After that, the order may have already been processed and shipped, in which case our return policy will apply.
Can I track my order?+
Yes! Once your order is shipped, you’ll receive a tracking number via email so you can monitor its progress until it reaches you.
Are your products covered by warranty?+
Certain products come with a manufacturer’s warranty. Please check the product description for warranty details or contact our support team for more information.
What is your return policy?+
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Refunds will be issued after we receive the returned product.
How can I contact customer support?+
You can reach us via email at [support@yourstore.com], live chat on our website, or through our contact form. We strive to respond within 24 hours.
Do you offer exchanges?+
Yes, exchanges are possible for defective or incorrect items. Please contact our support team with your order number, and we’ll guide you through the process.
Can I cancel my order?+
Orders can be canceled within 2 hours of placing them. After that, the order may have already been processed and shipped, in which case our return policy will apply.
Are your products covered by warranty?+
Certain products come with a manufacturer’s warranty. Please check the product description for warranty details or contact our support team for more information.
How can I contact customer support?+
You can reach us via email at [support@yourstore.com], live chat on our website, or through our contact form. We strive to respond within 24 hours.
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